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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Crumbacher

Kelly Crumbacher

November 5, 2024

5  out of  5
rating by Kelly Crumbacher
"I love this team! Every time I’ve needed anything, I’ve been able to make a quick phone call and everything I needed was taken care of quickly, efficiently and thoroughly! Cristina is so nice and personable, 10/10 would recommend! ❤️"
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Brandi Telkamp

October 14, 2024

5  out of  5
rating by Brandi Telkamp
"Cristina is amazing! Extremely personable and she got me great rates!"
We responded:
"Brandi, We appreciate your words. We are so thankful you have been happy your insurance rates. We hope to continue working with you!"
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Adrianne Higgins

October 9, 2024

5  out of  5
rating by Adrianne Higgins
"The team is always helpful and responsive!"
We responded:
"Adrianna, Thank you for trusting Cristina Pisoni State Farm for your insurance needs. We are happy to help you. "
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Mary Naegele

October 8, 2024

5  out of  5
rating by Mary Naegele
"Everyone is always professional and gets my needs taken care of. Courteous and friendly. ."
We responded:
"Mary, Thank you for your kind words about Cristina Pisoni State Farm. We are so glad we can help with your insurance needs. "
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Laurel Dillon

September 27, 2024

5  out of  5
rating by Laurel Dillon
"Great team to work with! Very responsive to our needs."
We responded:
"Laurel, Thank you for trusting Cristina Pisoni- State Farm with your insurance needs. We are happy serve you! "
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denzel a

September 14, 2024

5  out of  5
rating by denzel a
"I have been with State Farm for 4 yrs. They provide excellent communications at affordable prices. I am sticking with them again this year. Thank you so much! They are always responses to questions I have and I really appreciate how I can text and a real person actually responds."
We responded:
"Denzel, Thank you for your review! We're so happy to service you. We look forward to continuing our services with you! "
Profile photo of Rhonda Smith

Rhonda Smith

March 9, 2024

5  out of  5
rating by Rhonda Smith
"It is so quick and easy to purchase auto insurance. The pricing was better than expected."
We responded:
"Thanks for the review, Rhonda! We appreciate you trusting us with your auto insurance. "
Profile photo of Cecilia Godfrey

Cecilia Godfrey

February 27, 2024

5  out of  5
rating by Cecilia Godfrey
"Smooth transition from my old company to State Farm. Very happy!"
We responded:
"Thanks for the review! Switching is "scary" for some but in reality it's extremely easy. We appreciate your business. "
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Nolan Murphy

October 18, 2023

5  out of  5
rating by Nolan Murphy
"There amazing people and make it simple as possible to file a clame"
We responded:
"Thanks so much, Nolan! We try to take great care of our policyholders."
Profile photo of Kate Fakhoury

Kate Fakhoury

September 26, 2023

5  out of  5
rating by Kate Fakhoury
"Super fast, friendly, and efficient. Very pleased with the processing of our claim. Thanks, Cristina and team!"
We responded:
"The team at Cristina Pisoni State Farm appreciates you taking the time to leave us a review! We truly are a team which enables us to be so efficient with our customer service. We appreciate you trusting us with your home and auto insurance here in Carbondale. "
Profile photo of Becky Anthony

Becky Anthony

September 16, 2023

5  out of  5
rating by Becky Anthony
"I had been a State Farm customer for many years. Switched to another company due to "employee discount". After a horrible experience with Travelers, I am now back at State Farm. Cristina and Bri listened to my needs and found great coverage. I appreciate the honest and timely communication. Glad to be back in the State Farm family. Thanks to the Pisoni team!!"
We responded:
"We are glad to have you and Isaac back, Becky! Bri is such an asset to our team. ♥️"
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Cheryl Corn

August 8, 2023

5  out of  5
rating by Cheryl Corn
"Cristina was the best! Very relatable, thorough, and knowledgeable! I definitely recommend!"
We responded:
"Cheryl - we are so happy to help you and Caleb with your auto and renter's insurance. It is always great getting to know our policyholders. ♥️"
Profile photo of Diamond Jackson

Diamond Jackson

July 7, 2023

5  out of  5
rating by Diamond Jackson
"Sarah was very helpful! I recommend!"
We responded:
"Thank you for trusting Cristina Pisoni State Farm with your life insurance needs! I'm glad Sarah could help you out this morning. "
Profile photo of Greg Fuggiti

Greg Fuggiti

May 2, 2023

5  out of  5
rating by Greg Fuggiti
"Spoke to Sarah Boatright, was inquiring about motorcycle insurance and saving money from the current policyholder. Sarah bent over backwards, finding me a better rate with the same coverage. Was very pleasurable to work with, as insurance is never an easy thing to deal with. Many kudos to Sarah, who is very professional as well as very helpful as I did sign with her. Thank you again for your tremendous help. Thank you, Greg Fuggiti"
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Zachary Welch

May 2, 2023

5  out of  5
rating by Zachary Welch
"Started a new policy with State Farm. The account manager, Sarah Boatright, was very helpful and informative. She made the process quick and easy with no problems and has been helpful with every question or issue I have had. Thank you again."
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OJ Duncan

March 24, 2023

5  out of  5
rating by OJ Duncan
"Cristina is amazing to work with. We recently switched all of our household insurances to her, and she was able to work out fantastic rates for us."
We responded:
"You all are a joy to work with, Otis! I appreciate the review and the insurance business. "
Profile photo of Kathy Brown

Kathy Brown

March 15, 2023

5  out of  5
rating by Kathy Brown
"I’ve been with State Farm for 40 years. Working with Cristina Pisoni and her crew has been a pleasant experience and I appreciate their professionalism."
We responded:
"We appreciate your continued business and kind words, Kathy. Thank you for trusting us with your auto, home, and life insurance needs. "
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Brigitte Conrad

March 15, 2023

5  out of  5
rating by Brigitte Conrad
"Personable, kind, caring and diligent. Great service!"
We responded:
"We strive to be all of those things every day with every customer. Thanks so much for the kind words, Brigitte. "
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Micah Fowler

March 14, 2023

5  out of  5
rating by Micah Fowler
"Very professional. I have moved and so I do not live as close to the agency as I once did but do not want to switch because I am well taken care of with this agency. Thank you Christina and staff!"
We responded:
"You are too sweet! We love our policyholders near and far. Thanks for trusting us with all your insurance needs. "
Profile photo of Sylvia Przybylowski

Sylvia Przybylowski

March 14, 2023

5  out of  5
rating by Sylvia Przybylowski
"Cristina & her team have been fantastic since the day my husband and I chose State Farm for our insurance company years ago! They truly try to get to know their clients personally and do the best they can to get us everything we need without going out of budget and thoroughly explain all the choices we would have for our insurances. We have our auto, life & renters insurance through them & it has been the best experience through and through. I'd recommend this team to anyone who's looking for a company that actually CARES about their clients."
We responded:
"It's an honor to protect your growing family. Thank so much for the kind words. "
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D. T.

March 14, 2023

5  out of  5
rating by D. T.
"ALWAYS extremely helpful and pleasant. Highly recommended!!"
We responded:
"Thanks for taking the time to leave us a review! We appreciate your business."
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luke lee

March 14, 2023

5  out of  5
rating by luke lee
"I visited the statefarm insurance company's cristina office at 9 a.m. this morning to pay the renewal fee for business insurance. Even though it was early in the morning, I felt so good because cristina handled the work very kindly. It was even better to say that the customer's growth was his pleasure. Thank you Cristina."
We responded:
"Thank you so much for the kind words! We always try to make people feel welcome when they walk through our doors. "
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Mariam Atme

January 12, 2023

5  out of  5
rating by Mariam Atme
"It was simple easy process. I appreciate the help. I am very satisfied with the service you provide."
We responded:
"Thank you for the review, Mariam! We strive to provide the best customer service of any insurance office around. -Cristina, State Farm"
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JoAnn

January 11, 2023

5  out of  5
rating by JoAnn
"By far the best insurance agent and team I’ve ever had! Christina is receptive to clients questions and needs. Always timely and helpful. Not your run of the mill agent!"
We responded:
"Wow! Thanks so much. Appreciate the kind words. -Cristina, State Farm "
Profile photo of Sarah Boatright

Sarah Boatright

January 11, 2023

5  out of  5
rating by Sarah Boatright
"Amazing staff. Very knowledgeable. Friendly. Best office ever!"
We responded:
"We love providing insurance to Carbondale and the surrounding community! -Cristina, State Farm"