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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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OJ Duncan

January 17, 2025

5  out of  5
rating by OJ Duncan
"Cristina is amazing! I'm clueless about insurance, and she was able to explain everything so I could understand. She also helped me find possible ways to lower my rates. I can't reccomend her enough. If you're looking for insurance, go to Cristina."
We responded:
"You all are a joy to work with, Otis! I appreciate the review and the insurance business. "
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Arlene Robinson

January 17, 2025

5  out of  5
rating by Arlene Robinson
"Alyssa showed superb customer service. She was kind, patient, and very thorough. Highly recommended!"
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Beverly Fanning

January 9, 2025

5  out of  5
rating by Beverly Fanning
"Cristina worked with me to lower our homeowners premium to a more reasonable price."
We responded:
"Beverly, Thank you for trusting us with you homeowners' insurance. We are lucky to have you with State Farm!"
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K Gallivan

January 2, 2025

5  out of  5
rating by K Gallivan
"The whole team is great."
We responded:
"Thanks for the review! We're so glad to have you apart of insurance family. "
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Tim Leary

December 20, 2024

5  out of  5
rating by Tim Leary
"Did a great job understood my needs and any questions and responded in a very timely manner I would highly recommend their services"
We responded:
"Tim, Thanks for trusting Cristina Pisoni State Farm with your insurance needs! We are very happy you are satisfied with our business. "
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Mike c

December 6, 2024

5  out of  5
rating by Mike c
"Update I had a claim. And after many years with out a claim. And my claim was denied with some made up Bs .I no longer have state farm. Thanks for nothing."
We responded:
"Mike, We are sorry to hear this happened. Please let us know if there is anything we can do to help fix this. "
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Candace Weingart

November 22, 2024

5  out of  5
rating by Candace Weingart
"Cristina and her staff are skillful, friendly and all together a great team. Always a fast response to my questions."
We responded:
"Candace, Thanks for the review! We are happy to hear that you are satisfied with State Farm. We look forward to continuing our partnership with you. "
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Sheryl Rolfe

November 21, 2024

5  out of  5
rating by Sheryl Rolfe
"You were so helpful and kind. I’ll recommend you to everyone"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs."
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Kevin Tesar

November 21, 2024

5  out of  5
rating by Kevin Tesar
"While I didn't talk with Cristina, the agent I spoke with was personable, and more importantly, thorough in keeping the cost low."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rick Hall

November 18, 2024

5  out of  5
rating by Rick Hall
"Very good experience with professional agents"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tiffany Hanley

November 15, 2024

5  out of  5
rating by Tiffany Hanley
"Alyssa was so helpful in switching us over to State Farm! She answered countless questions and it really felt like she cared about us as a family not a sale! Highly recommend her for all your insurance needs!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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aaron rodely

November 15, 2024

5  out of  5
rating by aaron rodely
"Great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chelsea Robertson Bailey

November 15, 2024

5  out of  5
rating by Chelsea Robertson Bailey
"Great Agency! They work hard to find the best coverage at the lowest price. Always pleasant to work with. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kelly Crumbacher

November 5, 2024

5  out of  5
rating by Kelly Crumbacher
"I love this team! Every time I’ve needed anything, I’ve been able to make a quick phone call and everything I needed was taken care of quickly, efficiently and thoroughly! Cristina is so nice and personable, 10/10 would recommend! ❤️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brandi Telkamp

October 14, 2024

5  out of  5
rating by Brandi Telkamp
"Cristina is amazing! Extremely personable and she got me great rates!"
We responded:
"Brandi, We appreciate your words. We are so thankful you have been happy your insurance rates. We hope to continue working with you!"
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Adrianne Higgins

October 9, 2024

5  out of  5
rating by Adrianne Higgins
"The team is always helpful and responsive!"
We responded:
"Adrianna, Thank you for trusting Cristina Pisoni State Farm for your insurance needs. We are happy to help you. "
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Mary Naegele

October 8, 2024

5  out of  5
rating by Mary Naegele
"Everyone is always professional and gets my needs taken care of. Courteous and friendly. ."
We responded:
"Mary, Thank you for your kind words about Cristina Pisoni State Farm. We are so glad we can help with your insurance needs. "
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Laurel Dillon

September 27, 2024

5  out of  5
rating by Laurel Dillon
"Great team to work with! Very responsive to our needs."
We responded:
"Laurel, Thank you for trusting Cristina Pisoni- State Farm with your insurance needs. We are happy serve you! "
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denzel a

September 14, 2024

5  out of  5
rating by denzel a
"I have been with State Farm for 4 yrs. They provide excellent communications at affordable prices. I am sticking with them again this year. Thank you so much! They are always responses to questions I have and I really appreciate how I can text and a real person actually responds."
We responded:
"Denzel, Thank you for your review! We're so happy to service you. We look forward to continuing our services with you! "
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Rhonda Smith

March 9, 2024

5  out of  5
rating by Rhonda Smith
"It is so quick and easy to purchase auto insurance. The pricing was better than expected."
We responded:
"Thanks for the review, Rhonda! We appreciate you trusting us with your auto insurance. "
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Cecilia Godfrey

February 27, 2024

5  out of  5
rating by Cecilia Godfrey
"Smooth transition from my old company to State Farm. Very happy!"
We responded:
"Thanks for the review! Switching is "scary" for some but in reality it's extremely easy. We appreciate your business. "
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Nolan Murphy

October 18, 2023

5  out of  5
rating by Nolan Murphy
"There amazing people and make it simple as possible to file a clame"
We responded:
"Thanks so much, Nolan! We try to take great care of our policyholders."
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Kate Fakhoury

September 26, 2023

5  out of  5
rating by Kate Fakhoury
"Super fast, friendly, and efficient. Very pleased with the processing of our claim. Thanks, Cristina and team!"
We responded:
"The team at Cristina Pisoni State Farm appreciates you taking the time to leave us a review! We truly are a team which enables us to be so efficient with our customer service. We appreciate you trusting us with your home and auto insurance here in Carbondale. "
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Becky Anthony

September 16, 2023

5  out of  5
rating by Becky Anthony
"I had been a State Farm customer for many years. Switched to another company due to "employee discount". After a horrible experience with Travelers, I am now back at State Farm. Cristina and Bri listened to my needs and found great coverage. I appreciate the honest and timely communication. Glad to be back in the State Farm family. Thanks to the Pisoni team!!"
We responded:
"We are glad to have you and Isaac back, Becky! Bri is such an asset to our team. ♥️"
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Cheryl Corn

August 8, 2023

5  out of  5
rating by Cheryl Corn
"Cristina was the best! Very relatable, thorough, and knowledgeable! I definitely recommend!"
We responded:
"Cheryl - we are so happy to help you and Caleb with your auto and renter's insurance. It is always great getting to know our policyholders. ♥️"